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ExpertMusic Support Service – professionals who are always ready to help

 
 

We offer professional solutions and support
in all the issues related to effective use of music!

  • a marketing specialist will help to set and formulate marketing goals for effective use of music
  • a music professional will provide recommendations on the choice and effective use of music
  • an IT specialist will ensure technical support
  • a lawyer will consult on legal issues
  • a manager will efficiently organize cooperation and facilitate interaction
Check out all the solutions for free
find out their cost
Выберите свой пакет поддержки

Choose your service package

  Basic Business Premium
On-line support: e-mail phone, chat phone, chat
Response time: 8 hours 4 hours 2 hours
Consultations and incidents: yes yes yes
Service requests: no no yes
- music design - - +
- creation and tuning of radio channels - - +
- placement of advertisement - - +
Individual customer success manager: no no yes
Cost: 10% 25% 50%,
but not less than 1500 conditional
currency units annually

Additional provisions:

The purchase of a Service Package is obligatory.

All consultations are available only for an authorized person on the client’s side.

Service Packages are purchased for a period of minimum 1 year for all the products owned by the Client. Purchasing Service Packages for a part of products is inacceptable.

As of the time of purchase of a Service Package the client must possess a licence for the use of music provided by ExpertMusic Company.

The price does not include taxes (e.g., VAT) that are imposed in accordance with the legislation.

Check out all the solutions for free
find out their cost
 

THE IMPECCABLE REPUTATION OF EXPERTMUSIC COMPANY

is the result of our joint efforts and experience gained in collaboration

10+ years of experience on the music services market

  • team of professionals
  • expert customer support service
  • high level of service
 
10+ years of experience on the music services market

10+ years

2500+ establishments have already entrusted music design of their business to ExpertMusic

  • flexibility in communication with the clients
  • timely implementation of the commitments
  • lack of financial risks
 
2500+ establishments have already entrusted music design of their business to ExpertMusic

2500+ establishments

98% of our customers prolong contracts on a regular basis

  • transparency and honesty in business
  • convenience and simplicity of cooperation
  • loyal pricing
 
98% of our customers prolong contracts on a regular basis

98% of customers

Check out all the solutions for free
find out their cost

THE IMPECCABLE REPUTATION OF EXPERTMUSIC COMPANY
is the result of our joint efforts
and experience gained in collaboration

10+ years of experience on the music services market

10+ years of experience on the music services market

team of professionals

expert customer support service

high level of service

10+ years

2500+ establishments have already entrusted music design of their business to ExpertMusic

2500+ establishments have already entrusted music design of their business to ExpertMusic

flexibility in communication with the clients

timely implementation of the commitments

lack of financial risks

2500+ establishments

98% of our customers prolong contracts on a regular basis

98% of our customers prolong contracts on a regular basis

transparency and honesty in business

convenience and simplicity of cooperation

loyal pricing

98% of customers

Check out all the solutions for free
find out their cost

THEY ENTRUSTED THE CHOICE OF BACKGROUND MUSIC TO US:

    • KOROID YURIY
    • MTI Company
    We have been working with Expert Music company for 7 years. During this period the company has proved to be a reliable partner and a real professional in the choice of background music for our establishments. Company employees are competent and organized in fulfilling current tasks. What we appreciate most is a wide range of music they offer and effective technical support.
    • TATYANA VASYLENKO
    • Eldorado
    ExpertMusic is a partner that meets all our demands and requirements to the choice of background music. It is especially important for us that they provide a variety of music.
    • YELENA IVAKHNENKO
    • OLKO
    Currently more than 30 our shops are serviced by Expert Music company. The quality is excellent and the prices are quite reasonable. They meet all the paperwork deadlines and offer excellent technical assistance. As for the staff of the company, I can say that they are real professionals. The manager who is in charge of our chain of shops is always polite and efficient. It is a pleasure to work with your company. I wish you good luck and prosperity!
 
Check out all the solutions for free
find out their cost
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Poland:  +48 732 080 170

Ukraine:  +380 44 290-95-52

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