|On-line support:||phone, chat||phone, chat|
|Response time:||8 hours||4 hours||2 hours|
|Consultations and incidents:||yes||yes||yes|
|- music design||-||-||+|
|- creation and tuning of radio channels||-||-||+|
|- placement of advertisement||-||-||+|
|Individual customer success manager:||no||no||yes|
but not less than 1500 conditional
currency units annually
The purchase of a Service Package is obligatory.
All consultations are available only for an authorized person on the client’s side.
Service Packages are purchased for a period of minimum 1 year for all the products owned by the Client. Purchasing Service Packages for a part of products is inacceptable.
As of the time of purchase of a Service Package the client must possess a licence for the use of music provided by ExpertMusic Company.
The price does not include taxes (e.g., VAT) that are imposed in accordance with the legislation.
Poland: +48 223 070 445
Russia: +7 499 346-42-50
Ukraine: +380 44 290-95-52